Elements and Performance Criteria
- Address cultural issues and complexities when working in own community
- Apply an understanding of the cultural issues and complexities of working with own community
- Identify historical, social, political, economic and environmental factors which currently impact on people in the community
- Identify potential issues related to the delivery of programs and services to own community for self and community members
- Identify current strategies, programs and models that address identified issues and apply in work practice
- Apply appropriate service frameworks and models
- Identify suitable services and organisations and clarify their potential role and approach to addressing community issues
- Identify appropriate frameworks for service delivery in the community, taking into account potential issues and conflicts related to service delivery
- Promote and select services and approaches that support individuals and the community to be self-determining and empowered
- Demonstrate commitment to achieving access and equity to services for community members, in line with identified need
- Establish and maintain networks with relevant agencies and associated services (e.g. housing agencies) to support individuals and communities
- Work in a culturally safe manner
- Consider and respect local community values, beliefs and roles when providing services to individuals and the community
- Apply cultural safety protocols in implementing government policies, undertaking research and data collection and delivering services to individuals and the community
- Identify cultural or belief based factors that may present a barrier to behaviour change and/or adaptation to current circumstances
- Identify cultural or belief based factors that may produce stress and have a potential to impact own work practices and report to organisation as appropriate to support service delivery and personal well being
- Deliver services safely as limited by own level of competence and responsibility and in line with organisation policies, regulatory requirements and community protocols
- Apply strategies and policies relevant to service delivery
- Identify aspects of organisation service strategies, policies, bodies and resources relevant to work in specific communities
- Apply strategies and policies to address identified needs of individuals and the community
- Identify barriers to access and equity in relation to services
- Take available opportunities to advocate on behalf of individuals and/or the community
- Maintain confidentiality of client information